Submit and monitor a withdrawal in the Client Portal, review eligibility and payout details, and understand that BSC is not supported for withdrawals.

How do I withdraw funds from FXTRADING.com?

Check withdrawal eligibility, payout details, fees, processing estimates, and why BSC is unavailable for cryptocurrency withdrawals.

What should I check before requesting a withdrawal?

Check withdrawal minimums, fees, eligibility, and transfer options in the Client Portal when your balance is too low for an available payout method.

What should I do if my balance is below the minimum withdrawal amount?

Understand how withdrawals with open positions are reviewed during market closures, including equity checks, gap risk, profile-wide negative balance clearing, and processing timelines.

Managing Withdrawals During Market Closure

Check Transaction History before restarting an expired withdrawal form, then resubmit safely or troubleshoot repeated session and validation errors.

What should I do if my withdrawal form expires?

Identify the recorded withdrawal rejection reason, correct payout, verification, balance or method issues, and know when a provider return requires Customer Support Team review.

Why was my withdrawal rejected?

Follow a withdrawal through Transaction History, interpret each processing or delivery stage, review applicable timing estimates, and recognize when to contact the Customer Support Team.

Tracking Your Withdrawal Status and Timeline

Check how open positions, used margin, free margin and market movement affect the amount available for withdrawal and why a request may be rejected.

Impact of Open Positions on Withdrawals

Troubleshoot an unreflected withdrawal by reviewing its Client Portal status and accounting for FXTRADING.com, provider, banking, holiday, or exceptional-review processing periods.

Troubleshooting Unreflected Withdrawals

Understand why decimal withdrawal amounts may appear rounded in some views and verify the exact processed amount using confirmation and transaction records.

Why Withdrawal Amounts May Appear Different

Troubleshoot withdrawal timeouts, provider or card errors, authentication failures, currency mismatches and duplicate requests, and review expected processing stages.

Common Withdrawal Issues and Solutions

Check the account, margin, transaction, profile-level and currency factors that can reduce the transfer or withdrawal amount displayed in the Client Portal.

Why is the amount available for transfer or withdrawal lower than expected?

Follow the Client Portal checks for an eligible bank account in your legal name, review withdrawal conditions and timing, and resolve unavailable or closed-account destinations safely.

How do I use a bank account for a wire-transfer withdrawal?

Check whether cancellation remains available, then cancel and resubmit a withdrawal to correct its amount, payout method or destination details.

How do I cancel or correct a withdrawal request?

Check how much you can request to withdraw, the profile-level restrictions that may apply, submission steps, processing estimates, and status monitoring.

Can I withdraw my money whenever I want?

Find guidance on withdrawal methods, verification, fees, limits, processing and troubleshooting.

Withdrawals

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.