How do I update my account name?

Learn how to request a registered email change, complete email and facial verification, and keep linked trading accounts under your existing Client Portal profile.

Updating Your Registered Email Address

Can I use my FXTRADING.com account while travelling or after moving abroad?

Learn how Demo Accounts use virtual funds, how their conditions can differ from Live Accounts, and how to create a new USD Demo Account.

Demo Accounts: Virtual Funds, Real Experience

Check whether an old trading account may still be active by testing your Client Portal login or using the password reset function.

Checking the Status of Your Old Trading Account

Check the type of a Live, Demo or Archived trading account from its account card on the current Accounts page in the Client Portal.

How do I check my trading account type?

Understand how phone number additions are counted, including the daily limit on verification SMS requests and unsuccessful attempts.

Phone Number Limits for Your Trading Account

Compare available account types by pricing, platforms, instruments, currencies, funding requirements, trading settings, and eligibility before selecting an option in the Client Portal.

How can I compare FXTRADING.com trading account types?

Troubleshoot a missing trading account by checking categories, filters, profile details, creation status, and archived accounts before contacting the Customer Support Team.

Why is my trading account missing from the Client Portal?

Troubleshoot deposit or withdrawal problems related to temporary MetaTrader issues or Funds Management restrictions, and learn when to submit a Service Hub ticket.

Deposit and Withdrawal Troubleshooting

Find out why a new USD Demo Account may temporarily show a zero balance instead of its default USD 100,000 in virtual funds, and what to do next.

Understanding Demo Account Funding Delays

Follow the current Client Portal path to create a Live or Demo Account and troubleshoot a newly created account that does not appear.

Creating Trading Accounts and Troubleshooting Display Issues

Learn how device login tokens affect Account Activity records, including their validity periods and when a new Client Portal login entry is created.

Why Can't I See All My Login Records in the Activity Log?

Required Documents for Corporate Trading Account Setup

Understand joint account eligibility, participation limits, funding and withdrawal rules, and restrictions on transferring positions or funds between account types.

Understanding Joint Trading Accounts

Learn where to check current spreads and which account, instrument, and market factors can change trading costs and execution conditions.

How to check current spreads and trading conditions

Review whether Cent Accounts are offered, how they differ from standard trading accounts, and where to check currently available account types and specifications.

Does FXTRADING.com offer Cent Accounts?

Account Restrictions During Compliance Review

Understanding Trading Compliance Review

Confirm the availability of synthetic indices and learn how to check the instruments and specifications offered for your account in MT4 or MT5.

Does FXTRADING.com offer synthetic indices?

How do I correct the Latin-alphabet spelling of my name?

Compare standard, mini, and micro index futures contract sizes, and check which contract-size option FXTRADING.com currently offers for index products.

Index Futures Contract Sizes Explained

Check profile-wide eligibility for negative balance clearing, required account conditions, the effect of approval, and how to request a review.

What should I do if my trading-account balance is negative?

Check how Demo Account application methods changed from 6 November 2025 based on client region and platform, including restrictions affecting Australian and other clients.

Demo Account Application Process Update

Find answers to common questions about profile details, account access, settings and account management.

Account FAQs

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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