Learn how to claim gifted subscriptions or apply discounts in the Activity Center, check offer eligibility and status, and understand combination and expiry rules.

How do FXT AI discounts and gifted subscriptions work?

Review subscription status, Credit balances and resets, renewal details, upgrade options, and order history and statuses in the FXT AI Subscription Center.

Where can I view my FXT AI subscription, Credits and orders?

Troubleshoot FXT AI access and usage issues involving subscription status, renewal payments, Credits, or sign-in, and learn what to provide when contacting the Customer Support Team.

Why can't I access or use FXT AI?

Follow the checks for a failed FXT AI request with deducted Credits, confirm whether Credits were returned, and gather the details needed for further investigation.

What should I do if FXT AI fails but Credits were deducted?

Understand discounts and gifted subscriptions, and resolve common access, payment and Credit issues.

Offers and Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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