Understand automatic server assignment for Live Accounts and Demo Accounts, how to verify your connection in the Client Portal, and why assignments cannot be changed.

Global Trading Server Infrastructure

Follow platform-specific steps to close single, partial, or multiple positions, and understand how sequential bulk closures may affect execution prices.

Trading Position Management

Review trading activity through MT4, MT5, mobile platform history, log files, and daily or monthly statements sent to your registered email address.

Accessing Your Trade Records

Understand FXTRADING.com’s position on trading bots, the risks and support limits for third-party EAs, and how to spot false affiliation or return claims.

FXTRADING.com's Policy on Trading Bots

Follow the MT4 steps to close a chosen trade volume or use Close By to offset opposite positions in the same symbol.

Partial Close Trades in MetaTrader 4

Compare Crypto CFDs with direct cryptocurrency ownership, including price exposure, leverage, short positions, wallet requirements, ownership rights, regional availability, and related risks.

How Crypto CFDs Differ from Actual Cryptocurrency Trading

Troubleshoot INVALID ACCOUNT in MT4 by checking login details, server selection, account status, password access, and whether an archived account needs reactivation.

Understanding the "INVALID ACCOUNT" Error

Compare the market and pending orders shared by MT4 and MT5, including the Buy Stop-Limit and Sell Stop-Limit options exclusive to MT5.

Trading Order Types: MT5 vs MT4

Follow the steps to enable 1-Click Trading on MT4 Android, set a default trade size, and understand the risk of orders submitted without confirmation.

Using 1-Click Trading on MT4 Android

Compare MT4 functionality on Android smartphones and tablets, and learn how Tablet Mode adapts the layout for a larger workspace and multiple charts.

MT4 for Android: Smartphones and Tablets

Follow the steps to enable 1-Click Trading on MT5 Android, set a default trade size, and understand the risk of orders submitted without confirmation.

Using 1-Click Trading on MT5 Android

Compare MT4 functionality on Mac and PC, including charting, indicators, EAs, order types, market access, account management, customization, updates, and trading operations.

MT4 for Mac and PC: Functional Equivalence

Check when Metal CFD swap charges apply, what affects long and short rates, and how to find current values in MetaTrader or the Client Portal.

Overnight Costs for Metal CFD Positions

Understand how cash-market pricing affects FXTRADING.com Index CFDs, including spot-price tracking, expiration and rollover treatment, spread structure, valuation, and where to check trading hours.

Index CFDs: Cash Market vs. Futures Pricing

Compare Buy Limit, Buy Stop, Sell Limit, and Sell Stop orders by trigger direction, intended market scenario, execution condition, and common strategic use.

The Differences Between Basic Order Types

Learn how long and short index positions express bullish or bearish market views, and how to select an index through your preferred platform in the Client Portal.

Trading Indices in Both Directions

Compare MT4 and MT5 Demo Account options for practising share index and individual share CFD trading, and understand how demo results may differ from live trading.

Demo Trading Options for CFD Shares

Learn how to hedge an Index CFD with opposing positions or pair two indices to trade relative performance while potentially reducing directional market exposure.

Can I hedge Index CFDs or "Pair Trade" them?

Learn why MT5 WebTrader cannot program custom indicators and follow the desktop MetaEditor workflow to create, compile, test, and use indicators written in MQL5.

Can I program my indicators through the MT5 WebTrader?

Learn how to configure price, indicator, time, and account-event alerts, choose notification methods, and connect desktop alerts with mobile push notifications.

Can I receive trade alerts on MT5?

Understand why blockchain itself is not directly tradable through FXTRADING.com and explore cryptocurrency CFDs or other assets that provide blockchain-related exposure.

Can I trade blockchain?

Find out which Metal CFDs support mini and micro lots, the available sizes for Gold and Silver, and how to adjust trade volume before ordering.

Can I trade mini or micro lots on Metal CFDs?

Understand why Metal CFDs on MT4 have no expiration date and how overnight swap points may affect positions held open.

Understanding Metal CFDs: No Expiration Dates

Understand how indices measure groups of equities, review prominent examples, and learn how index CFDs provide exposure to price movements without ownership of the underlying shares.

What are Indices?

Understand why MQL4 indicators and EAs are incompatible with MT5, and review options for finding, running, or recoding preferred tools.

Will MT4 Indicators Work on MT5?

Review the Forex, metals, indices, commodities, and cryptocurrency CFD markets available on MT5 iOS, and configure instruments shown in the Quotes panel.

Which Markets Can I Access from MT5 iOS?

Review how supply, demand, macroeconomic conditions, currencies, geopolitical events, weather, and market speculation can influence commodity price movements.

What Are the Leading Market Drivers for Commodity Prices?

Review key MT4/MT5 account metrics, current margin settings, exposure-management options, monitoring limitations, and evidence needed when automatic closures require investigation.

How can I monitor margin and reduce margin-call risk?

Compare MT5 and MT4 across processing, memory, execution, backtesting, chart performance, and system requirements to choose the platform suited to your priorities.

Does User Performance Differ Between MT5 and MT4?

Troubleshoot EA trade execution in MT4 by checking AutoTrading, chart setup, account conditions, connectivity, permissions, configuration, and platform error messages.

Why Didn't My EA (Expert Advisor) Execute the Trades?

Follow the complete MT4 process for placing EA files and supporting resources in the correct folders, verifying installation, attaching the EA, and resolving setup issues.

How Do I Install an Expert Advisor in MT4?

Understand how physical commodities enter the supply chain, why standardization supports uniform pricing, and which account-related factors determine Commodity CFD availability.

Understanding Commodities Trading

Understand how CFDs provide exposure to rising or falling prices without asset ownership, and how leverage, position size, fees, and market moves affect outcomes.

What is a contract for difference (CFD)?

Learn how underlying spot markets inform commodity CFD prices and how liquidity, economic conditions, production costs, geopolitical events, spreads, and markups affect displayed trading prices.

Understanding Commodity CFD Pricing

Review MT4-time trading hours, daily breaks, and possible seasonal changes for Metal CFDs, plus where to check current schedules and temporary adjustments.

Metal CFDs Trading Schedule

Follow toolbar, chart properties, or keyboard shortcut steps to switch MT4/MT5 charts from OHLC bars to candlesticks for clearer price analysis.

Converting Chart Display from OHLC Bars to Candlesticks

Follow the MT4 and MT5 steps to filter trading history, save HTML reports, and review trade, commission, and swap details.

Retrieving Your Trading History Reports

Learn how to display, search, hide, and organize instruments in MT4 or MT5, and troubleshoot products missing from Market Watch.

Accessing All Trading Products in MT4 and MT5

Learn how forex spreads are measured, displayed in MetaTrader, influenced by market conditions, and included when calculating trading costs.

Understanding Currency Spreads in Forex Trading

Follow the MT4 and MT5 steps to view commodity contract specifications, including contract size, trading hours, margin requirements, swap rates, and fees.

How do I access contract specifications in MT4 and MT5?

Follow the steps to set, modify, or remove Stop Loss and Take Profit levels in MT4 and MT5 while checking each instrument’s minimum stop distance.

How do I place Stop Loss and Take Profit orders in MT4 and MT5?

Learn how Stop Loss and Take Profit orders automate position exits, support trading discipline, and manage losses or secure profits amid possible execution slippage.

What Are Stop Loss and Take Profit Orders?

Understand how MT4 and MT5 server time shifts between GMT+2 and GMT+3, where to check it, and how it affects orders, charts, sessions, and planning.

What is the Time Zone in the MT4/MT5 Terminal?

Troubleshoot disconnected status, No Connection, and Invalid Account messages by checking network, credentials, exact server, software, firewall, proxy, and device factors.

What to Do When Your MT4 or MT5 Is Not Connected

Learn how lots, contract size, price, and currency conversion affect position quantity and notional value, then check instrument-specific specifications in MT4 or MT5.

What is trading volume and how is it calculated?

Learn to access and interpret the MT4/MT5 Exposure tab to review consolidated currency volumes, buy and sell positions, and potential overexposure.

How do I use the Exposure tab for currency risk management?

Select the correct FXTRADING.com server for a Demo Account or Live Account, then troubleshoot login, missing-account, and balance display issues in MT4/MT5.

Selecting the Correct Server for MT4/MT5

Learn how pips are calculated for different currency pairs and used to measure stop-loss distances, profit targets, and risk-reward ratios.

Understanding PIPs in Trading

Restore hidden platform toolbars, choose which built-in command groups appear, customize their buttons, and reposition them within the platform window.

Why can’t I see the toolbar in my trading platform?

Troubleshoot disabled trading controls by checking your password type, account status, server, connection, instrument availability, market hours, and Live Account activation.

Why are New Order and other trading tools greyed out?

Compare WTI and Brent by origin, physical properties, pricing drivers, and market relevance, then check current contract specifications before opening an oil position.

What is the difference between WTI and Brent Crude Oil?

Understand positive and negative slippage, the market and execution conditions that cause price differences, and measures that may help reduce their impact.

What is a slippage in trading?

Understand how concentrated supply, critical shipping routes, OPEC+ decisions, geopolitical disruptions, and market sentiment can move oil prices and shape traders’ risk management.

Why are oil prices sensitive to geopolitical events?

Review the roles of Bitcoin, Ethereum, stablecoins, BNB, and Solana in cryptocurrency trading, including their market prominence, liquidity, uses, and changing conditions.

Understanding the Major Players in Cryptocurrency Trading

Troubleshoot a missing MT4 or MT5 mobile server by verifying account details, app compatibility, installation source, connectivity, and the exact assigned server.

What should I do if I cannot find my server in the MT4 or MT5 mobile app?

Check your platform, account, server, instrument specifications, and trading conditions to confirm available MT4 or MT5 features and troubleshoot missing features or rejected orders.

How do I check which MT4 and MT5 features apply to my account?

Follow the mobile app account menu to change passwords, withdraw or transfer funds, update leverage, and edit your account nickname where available.

Managing Your Trading Account via Mobile App

Compare execution, trading costs, account settings, and connection conditions to investigate why the same EA may produce different Demo Account and Live Account results.

Why can an Expert Advisor perform differently on Demo Accounts and Live Accounts?

Understand why a legacy Rebate account cannot access web trading and what to do with its remaining funds after the move to Partner Wallet.

Why Can't I Access the Web Trading Platform from My Trading Account?

Follow the official Client Portal route to download and install the latest FXTRADING app APK, enable device permissions, and troubleshoot common Android installation problems.

How can I download and install the FXTRADING app APK on my Android device?

Compare MT4, MT5, WebTrader, and the FXTRADING.com Trading App, including their features, device support, account requirements, and platform compatibility.

Trading Platform Options

Learn how MT5 Trade page funds differ from date-filtered History page totals and why historical negative values do not indicate a negative current balance.

How do MT5 History and Trade page balances work, and what do they indicate?

Find setup, feature and troubleshooting guidance for FXTRADING.com trading platforms and tools.

Trading Platforms and Tools

Find answers and get help from Intercom Support and Community Experts

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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